Sunday, August 30, 2009

Solving Streamyx Problem


Sigh! I have been struggling and battling with the streamyx issue for many months this year. Imagine you are a world wide web junky and the internet is part of your daily life supporting magic. Having to deal with the on and off service disruption was so irritating and tiresome. To put an end to this problem, I rang '100' of TM for assistance. Been calling for over 10 times and even tried emailing them. The response was prompt and they are quite courteous, even responding to me during weekend. Yet, my persistence still didn't pay off as I continue to be haunted by the abrupt disconnection problem. Streamyx technician did come to solve the problem but none of the solutions help. They have changed the port and reconfigured my modem yet, these have not been helpful. Time were wasted and everyday that passed by reflected how much precious time I've lose. I would have been able to do so much online business had I manage to troubleshoot this problem earlier. Sadly, there seems to be no ending to this problem.

As time goes by, I started to loss faith in Streamyx. I began to go around to search for other broadband packages but none of that are as attractive as TM's Streamyx Package. Felt so confused and out of hope. Some friends suggested that I change the telephone line, so I had my line changed at RM120!! The streamyx service didn't get much better. So definitely not the wire problem. In the end, the technician suggested that I change the modem. It sounds so simple but I know that this is my last option. Amazingly, the technician gave a free ASDL modem for me and tested it on a Sunday - and that completely solved my perennial Streamyx misery. Though I've been venting my frustation and dissapointment at Streamyx, now they have regained my trust and the technician who I called regularly did an impressive job. Streamyx is not that bad afterall!

I've learned so many lessons & tips during this predicament. They are:

- Don't turn on the modem 24 hours

- Don't connect the line to the Modem especially during heavy rain for fear of lightning strike effect

- Changing telephone wire can be good especially if you've been using the same wire for 5-10 years. New wire enable data receive and send faster

- Modem should be changed at least 1-2 years (but this is very depends on the condition of your streamyx performance too)

- Get the technician's personal phone no. and contact him whenever you need help. Build a rapport with him

Sunday, March 8, 2009

My Dilemma - Sad & Happy

This week, I learned many life lessons that money cannot buy. Going for a return trip to Pulau Tiga was one of my big dreams yet I sacrificed it for a spiritual program held in my church in Papar. Yes, my company's sport & recreation club was organising this trip to Pulau Tiga, in fact, I was very supportive of the idea - failing to realise that the dates chosen clashes with the dates I had committed for some divine work. Yes, I've been to the 'Survivor Island', once famous for CBS's highly rated reality series back in 2000. It was in 2006 my dream of touring that island came true, having to accompany an agent from Holland for a 2D/ 1N FAM visit. Playing in the volcano mud, admiring giant comodos and macaques playing with waves were the highlights of my visit.

This time around, I missed the opportunity to go there in a group of friends. Ironically, in 2006, I envisaged that I'll return to this island with a group of chanting friends. It was because the island is such a lovely island but its not ideal to step in with just two people. It was so lonely. This time, my dream came true but I wasn't in the pictures. Where am I?
I landed in the little known Papar church, secluded and miles & miles away from the hustle and buzzle of city life. People here were so friendly, the air was so fresh, the sound of the surrounding jungle/ bush reminded me of my childhood. I got to make new friends, meet old friends and get to shoulder big responsbility (something I never thought during my childhood that someday I would be) and I got to reflect on my life. Senior people came to me and shared his lifelong experience to me, reminded me of Jim Rohn. In short, my heart was neither here or there. I love both places and it's an opportunity cost no matter which decision I make. I was very fulfilled in my visit to Papar this time (my ex hometown) and I've no regret of missing the Pulau Tiga trip (though I'm still sad).

Hopefully in future I won't encounter such pathetic scenarios again. I know I'm now divided whether to go to Jakarta-Bandung or to Mulu this year, yet, most likely I won't make it to Jakarta since my mission to Mulu is so much relevant to my work. I'd like to visit both places but the issue of 'relevance' is the determining factor. Wish me more luck okay?

Saturday, January 17, 2009

The New Facelifted Ex-Sweetheart Spotted!



Hello. I was so blessed to be able to see my ex-car, the Toyota Collora DX when the mechanic who bought the car from me came to fix SA7104 in Kingfisher Park. The second time they came to fix 7104, I managed to reach out to my company camera and snapped the pictures of the facelifted car when they drove 7104 for a test drive. It is so cute now isn't it?

Thursday, January 1, 2009

Bad Ending for 2008

I hate to mention this but seems like blog is the only place to vent my frustration and grievances. When everything was smooth in 2008 final countdown, I nevert hought that I would run into a disaster. I was taking a shower in my office without expecting any problem to get to church's thanks giving nite. Alas, I broke the handle of my new spectacle, the one which costed me RM300+. Imagine I've just used it for 3 months and now it's broken!!! Then, I've to figure out how am I going to drive to church without proper vision. Day was getting darker. I had to put on the spect with just one handle. Drove 7104 awkwardly and compelled myself to think what is the next course of action to take. Bingo! I drove myself to Giant Likas to buy a pack of superglue. The inevitable obstacle that I've to face is, how am I going to see a superglue in one of the shelves of Giant. You are right. I failed to find a superglue there. I stormed out of Giant and made my way to a nearby sundry shop. Thank God I found a superglue after roaming around in the store.

Time was running out. I need to get to church ASAP for dinner and choir performance. Guess what's next... I can't glue the joint of the broken handle. Argh!!!! My last solution is to call Syn Koh to bring my contact lense to church or else, I won't be able to recognise anybody's face, let alone to sing hymn for Elim choir. Now, when I reached church, I had difficulty to park car due to poor vision. The bad story stopped there but I still have many untold bad things that happened earlier in office. I'd prefer not to reveal them. In short, it was a bad ending for 2008. I doubt I have such a bad experience before, on every 31st Dec. Wish me a good 2009 opening and ending. Thank you and happy New year 2009!